Store Policy

Customer Care

Here at Natura Soap Company, the satisfaction of our customers is our primary goal. If you purchase one of our products, we want you to love it! If you ever have any questions about a specific product or ingredient, please Contact us. We will happily answer any questions you have and make sure that you're as informed as possible.

If for whatever reason you aren't satisfied with a purchase, please see our Shipping & Returns page to find out what we can do to help you out.

Privacy & Safety

You can feel safe shopping with us. We use private payment methods that don't show us any payment information, and we will never sell or give your contact information to any third party companies. Any information you give to us stays with us. If you wish to unsubscribe from our newsletter, we will remove all contact information that we have from you.

If you're concerned about the safety of our actual products, rest assured that we don't use any ingredients that are considered unsafe by today's standards. However, skin sensitivities can happen to anyone, and anything can cause it, even natural ingredients. Please see our Disclaimer for more information on how to use our products properly to reduce the chances of reactions occurring.

Payment Methods

- PayPal

- Credit / Debit Cards (via Stripe)

- Cash (for pickup orders)